At a software company focused on helping nonprofits fundraise, AI has helped streamline clients' donor management and fundraising processes.

At the JavaOne conference today, Oracle made a series of announcements related to a new Java Verified Portfolio (JVP) and new JDK Enhancement Proposals (JEPs).

Oracle today announced the availability of Java 26, the latest version of the world's number one programming language and development platform. Java 26 (Oracle JDK 26) delivers thousands of ...

USA TODAY and Plant-A Insight Group have partnered to identify financial services companies with the best customer service. The list honors the top 500 companies in the sector. Managing finances can ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

What is the best customer service AI agent platform for ecommerce in 2025? Text.com is the best platform for ecommerce in 2025. Independent scoring across resolution quality, ecommerce integrations, ...

A breach of customer data has prompted a "comprehensive investigation" at Stellantis, the automaker said on Sunday, Sept. 17. The international automaker that owns companies like Chrysler, Dodge, Jeep ...

An AI customer service solution for small business is software that automates routine support, completes tasks end to end, and escalates remaining work to agents across chat, email, and messaging.

Future Market Insights expects the worldwide customer experience platforms market to grow at a compound annual rate of 14.8 percent over the next 10 years, expanding from a current value of $13 ...

Kustomer announced a $30 million Series B funding round on Aug. 7. The investment was led by Norwest, with participation from Battery Ventures, Redpoint Ventures and Boldstart Ventures. According to ...

Customer data platforms (CDPs) first gained popularity among marketing users as the technology tackled the marketing function’s complex customer data management challenges. These challenges included ...

The B2B technology market has been in a state of deep freeze for well over two years, since the Fed began increasing interest rates, raising borrowing costs, and making funding more difficult. Mergers ...