In 2019, a leading health system was navigating the complexities of its formation from the merger of two major healthcare organizations—a merger that created the largest not-for-profit health system ...

Margolis Institute examined novel strategies from around the world that can bolster a resilient and modernized health care ...

The majority of research and writing for this report took place from August 2019 to February 2020. Since the time of our writing, the employment landscape in the United States has changed dramatically ...

Alex Rivera settled into his office chair and stared at the pages containing charts and projections that were spread across his desk. Three years into his role as CEO of SolidTech Innovations, he was ...

This consensus study will assess the theoretical approaches and empirical science on generational differences as espoused in the popular literature, to include both an assessment of the research and ...

With the right workforce management strategies in place, contact centers can optimize their operations and create a better experience for agents and customers. Editor's note: This article was updated ...

Workforce management software allows businesses to manage everything from payroll, benefits and human resources (HR) to recruiting, onboarding, performance and learning from one location. This helps ...