Since President Donald Trump's return to the White House nine months ago, his administration has — with the help of the Department of Government Efficiency (DOGE) — brought mass layoffs to a variety ...

Bobby Berriault poses for a portrait at City Hall on November 19, 2025. He has spent over 40 minutes waiting for the Department of Social Services call center. Credit: Shahrzad Rasekh / CT Mirror For ...

The SSA Inspector General's report says the agency's telephone service performance metrics are accurate after senator's request for analysis The Social Security Administration Office of Inspector ...

AND THE PROGRESS MADE SO FAR. B.G.E. ACKNOWLEDGES THAT IT’S UNACCEPTABLE FOR PEOPLE TO BE CALLING THEIR CALL CENTER AND NOT BEING ABLE TO REACH ANYONE TO TALK ABOUT THEIR HIGH BILLS. THEY SAY THEY’VE ...