The Einstein GPT AI can summarize reports and guide customers to service their own equipment on the Field Service mobile app. Image: Sundry Photography/Adobe Stock Salesforce’s Einstein GPT and Data ...

A business.com editor verified this analysis to ensure it meets our standards for accuracy, expertise and integrity. Salesforce Service Cloud is our pick for the best call center software for ...

SAN FRANCISCO, February 26, 2026--(BUSINESS WIRE)--Salesforce (NYSE: CRM), the world’s #1 CRM, today announced more than 180 organizations have selected Agentforce IT Service, which has transformed ...

Global leaders in CCaaS and CRM expand partnership to help businesses drive more value from data and AI with Genesys Cloud CX and Salesforce Service Cloud This jointly released solution makes agent ...

Salesforce (CRM) is an enterprise software company and one of the world’s top Customer Relationship Management (CRM) systems. The company offers a variety of services, from helping businesses ...

Salesforce posted accelerating growth and pushed up its long-range revenue target thanks to a recent acquisition.