People in leadership positions may find that emotional detachment helps them make tough calls, according to new research from ...

In a comic in the satirical Marketoonist, four marketers are meeting in a conference room. The leader points to a photo of a woman on a large screen behind him. “Our persona is named Cheryl,” he tells ...

Authority more than empathy is a quality traditionally associated with management. Yet empathy is one of those underrated attributes that receives minimal attention in most management textbooks but ...

Very important, according to one solid study on the topic. The research, from DDI, found that empathy (the ability to understand and share the feelings of another) is a "critical driver of overall ...