Snohomish County 911 (SNO911) has earned Accredited Center of Excellence status from the International Academies of Emergency Dispatch. This recognition places SNO911 among a select group of emergency ...

First responders around the state have a new advantage when responding to emergencies, thanks to upgrades happening to dispatch systems around Connecticut. Dispatchers in Norwalk are the latest to get ...

Months before a man died following a computer-aided dispatch system outage, a Baltimore official warned that the ailing emergency communications network, which routes 911 calls to police and fire ...

INSOFTDEV, a mobility technology provider specializing in taxi and private hire dispatch systems is now integrated with CMAC Partner API. From a technical perspective, this integration is about ...

Beginning Tuesday, Feb. 10, the Lompoc Police Department dispatch center will integrate its call handling system with Hyper, an AI-assisted dispatch software, the city has announced. Hyper is a ...

The Bowling Green Police Department has implemented a new non-emergency dispatch system designed to help dispatchers prioritize more immediate situations.