I mapped my first business process diagram over 35 years ago when I joined Accenture. I used a hierarchical diagram format called IDEF0 to describe an ERP system we were implementing at a U.K. defense ...

Virtually all businesses always deal with at least one business process. Some companies may only have just one relatively simple process running the whole business. However, some others might involve ...

Innovation is not about creating something entirely new; it’s about transforming existing products into a unique solution to address a real-world problem. Process innovation cannot be achieved unless ...

All companies are struggling to adapt to COVID-19 and its business impact. But those with outdated systems and inflexible processes have been hit particularly hard. Faced with the need to upgrade ...

High-performing companies make business process improvement a core competency. These leading firms share a common characteristic: they continually find clever ways to improve the process of process ...

There are best practices, standard operating procedures and several types of processes in the business world. Processes help maintain order and provide guidelines for a smooth workflow. They are what ...