Salesforce's AI push could transform the CRM industry.

Salesforce Inc. today launched a new suite of features called Salesforce Foundations to help larger businesses that span multiple industries unify their sales operations. In addition, it provides free ...

One of the 21st century’s best-performing stocks has experienced AI-related turbulence; we examine whether or not it can go the distance.

While Salesforce has mitigated SaaSpocalypse risks via Anthropic, its Frankenstein architecture creates a heavy Integration ...

Building on Salesforce means understanding how it all fits together. It’s not just about clicking buttons; there’s ...

The company's move from contact center partner to competitor reflects a wider recognition of CCaaS's rise over CRM.

Getting Salesforce up and running for your UK business can feel like a big task. It’s a powerful tool, but making sure it ...